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Take a screenshot of the window that appears.On your Mac, select the Apple icon in the upper left corner.So we can help you most efficiently, please send your "About This Mac" info to Here's how: Your computer may be running an unsupported version of macOS-our team will be happy to confirm this for you! Rosetta will now be available for any of your apps that need it!Īfter the installation process is completed, the Accountable2You application should open automatically, and you’ll be presented with a screen similar to the one shown below.Enter your Apple ID credentials (username and password) to allow the installation to proceed.You can learn more about Rosetta from Apple's documentation here, but here are the quick steps to get A2U up and running:

M1 or M2 Mac with Apple Silicon, you'll most likely be prompted to install Rosetta at this point in order to open Accountable2You. Installation is complete!įor Macs with Apple Silicon (M1 & M2) If you are installing Accountable2You on an (The computer's main hard drive should be selected by default, so you won't need to change this in most cases.)Ĭlick Install, and the installer should prompt you to enter your device password (the one you use to unlock your Mac). After a few seconds, you should see the screen below. Once you run the Accountable2You pkg file, you should see an installer window similar to the one below open on your screen:Ĭontinue through the next prompts until you see the option to choose your install location.